HI girls, I havent been dress shopping yet as i've quite a bit to go but i do know i will not be going to Tracey Bridal. My best friend got married last year & found 'the' dress at traceys. Had no problem initially & ordered her dress. When the dress arrived in she drove to Galway (over an hour) all excited to be trying on her dress agin but nothing prepared her for the reception she got. She hadnt brought the specific underwear with her that she'd be wearing on the day (as she had never got married before she didnt even think of this). Well the owner was as rude, gave out to her & would not let her try the dress on. My friend left the shop crying & had to arrange another babysitter so she could come up again the week later! Now it's not as if she wasnt wearing any underwear just not the ones she'd be wearing on the day so I don't see what the problem was. Surely good customer service means not making your customers cry!!!
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